FAQ

General
Communication Preferences

Contacts / Connections
Communities / Discussions
Library / Resources

General | Top

Q: What is my username/password?

A: You will use your AAAS member ID and password to login. If you have forgotten your login credentials or need assistance with your login information, click here.

How do I get to my profile page?

In the upper right corner of the site, you will see a profile image, or a generic gray headshot. Click the dropdown arrow to the right of the headshot and select “profile.”


Q: What if I don't have a AAAS Username and Password?

A: If you are not a member of AAAS, you likely do not have a AAAS ID. You can create a free one by visiting AAAS ID Registration
After you enter your email and create a password, please look for an email in your inbox with a link to activate your new AAAS ID.
If you don't receive an email, you may visit https://account.aaas.org/identity/lookup to activate your account.
Once activated, you will use your AAAS ID to sign in to AAAS Member Community and visit or request to join the different communities therein.


Q: How do I update my contact information?

A: From your profile page, click “Edit Contact Information.”


Q: How do I control what information is visible in My AAAS COMMUNITY Profile?

A: Go to your profile page and click on the “My Account” tab. Choose “Privacy Settings” from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save” button at the bottom of the page.


Q: What is My Profile?

A: My Profile is self-service online portal, enabling Members to update and manage their AAAS account themselves; resetting passwords, updating contact and address information, joining or changing a section, and more.


Q: Why do I have to update information in My Profile?

A: My Profile is your self-service online portal to update and manage your AAAS account.


Q: When will I see the updates I made in my AAAS Community Profile?

A: Please allow 20 minutes for data to update from My Profile to your AAAS Community Profile.


Q: Why does my AAAS Community Profile show my old email address? I'm logged in with my new one.

A: Your new email address updated in real time. Please allow 20 minutes for data to update from My Profile to your AAAS Community Profile.


Communication Preferences | Top

Q: What are the different types of emails i receive from aaas community?

A: See below for an explanation of each email type, and a screenshot of the field where you can control the email frequency. 
1. Community Digest Emails: Daily emails which include a digest of all Community discussion board activity for that specific community. 

2. Consolidated Community Digest Emails: Daily or Weekly  emails which include a consolidated digest of discussion board activity for the Communities you've selected. 
Keep in mind that adding a Community to the Consolidated Digest does NOT automatically cease the daily unconsolidated Community Digests. To do that, either manually mark the "Discussion Email" field to No Email or mark "Yes" on the"Notification Settings" field:

3. Discussion Thread Notifications: Real Time email notifications when there is activity on a thread with which you've interacted. When you post to a thread, you are automatically opted in to "follow" that thread and receive notifications. Deselect the "Follow" star to opt out. 

4. Emails controlled by the Email Preferences Page: These emails are explained on the Email Preferences page. One thing to note: Marking No on the "Participation Emails" permanently opts you out of the discussion thread notifications by removing the Following option, until you change the "Participation Emails" field back to Yes.

Q: What emails do I control on the Email Preferences Page?

A: The Email Preferences Page DOES NOT control the Community Digest and Community digest emails. To control those emails, see "How can I control the frequency of the daily digest emails I receive?". The Email Preferences page DOES NOT control informational emails related to the AAAS Community membership benefit. You may receive some emails even after unsubscribing, because those emails are related to your membership and do not have an opt out option. 

The Email Preference page does help you control automated emails from AAAS Commmunity.

1. Navigate to Profile. 


2. Select "My Account" then "Email Preferences".


3. The Email Preferences page explains each of the email types that you can control there. Please note that selecting "No" for Participation Emails will opt you out of the discussion thread real time notifications. 



Q: How can I control the format of emails I receive?

A: While on the AAAS Member Community, Go to your profile and click on the “My Account” tab. Choose “Email Preferences” from the drop-down menu. On that page, you’ll see an option for Text or HTML. By default, this is set to HTML, and we encourage you to leave it set to this if your email client can support it. However, if you are having problems viewing the HTML version or if it takes too long to open, please switch to the text version.

Q: How can I control the frequency of Daily Digest emails I receive?

A:
1. While on the AAAS Member Community, go to your Profile.

Cursor on Profile
Select "Profile"
2. Select the "My Account" tab and then "Community Notifications"

3.  For each of your Communities, you have the following delivery options for the discussion thread Digest:

  • Discussion Email: Includes options for you to receive an email with all discussion activity in real time, daily, or no email for each individual community. 
  • Consolidated Digest: Sends one email, consolidating all of the posts  for all communities you've selected to include.  In the example below, I've opted to receive a Daily Consolidated Digest of my AAAS Beta Tester and Force For Science community discussions, and a Weekly Consolidated digest of my AAAS Member Community discussions. 
  • You can also set your notification settings so that adding a Community to a consolidated digest automatically stops the individual community digest. 

Q: How do I Subscribe or unsubscribe from discussion Thread REply Notifications?

A:  1. From the Community page, select the discussion tab, then the discussion thread.

2.  On the Discussion Thread page, select the Follow star on the far right  to subscribe to thread reply notifications and deselect the Follow star to unsubscribe to reply thread notifications. 


Q: How do I unsubscribe from the Daily Digest Emails?

A:  There are two ways to unsubscribe from the Daily Digest Email. First, you can select "Unsubscribe" at the bottom of your Daily Digest email. 
Arrow to Unsubscribe link. Alternatively, you can unsubscribe in AAAS Community by following these steps:

1. Go to your Communities
Cursor on Profile

3. Select the Community.


3. In the banner next to the Community name, select "Settings".

4. Select "No Email".


Contacts / Connections | Top

Q: How do I find other members?

A: Click the “Directory” link found in the main navigation bar. The Directory lets you search for other AAAS members based on:
  • First and/or last name
  • Company/Institution name
  • Email address

Switch to the “Advanced Search” tab to increase your search to:

  • City
  • State
  • Country
  • Community
  • Education


Q: How do I add contacts to my contact list?

A: There are several ways to add contacts. When you perform a search in the Directory, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link to the right of his or her profile picture.


Q: Why should I add contacts to my contact list?

A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.


Q: How do I view my sent connection requests?

A: View your sent connection requests in the Sent Items in your Inbox on the My Account tab.


Q: How do I ACCEPT Connection Requests?

A: Accept connection requests through your Profile on My Account > Inbox> Contact Requests


Q: How do I send a direct message to aN AAAS Member community contact?

A: On the Contact's Profile, select the "..." key to the right of the "Remove Contact" button, then select "Send Message".

Q: How do I Subscribe or unsubscribe from discussion Thread REply Notifications?

A:  1. From the Community page, select the discussion tab, then the discussion thread.

2.  On the Discussion Thread page, select the Follow star on the far right  to subscribe to thread reply notifications and deselect the Follow star to unsubscribe to reply thread notifications. 


Q: How do I unsubscribe from the Daily Digest Emails?

A:  There are two ways to unsubscribe from the Daily Digest Email. First, you can select "Unsubscribe" at the bottom of your Daily Digest email. 
Arrow to Unsubscribe link. Alternatively, you can unsubscribe in AAAS Community by following these steps:

1. Go to your Communities
Cursor on Profile

3. Select the Community.


3. In the banner next to the Community name, select "Settings".

4. Select "No Email".



Communities / Discussions | Top

Q: What are communities?

A: Communities allow you to participate in discussions and share resources with other members. The AAAS Member Community has an Open Forum, a community for each of the 24 AAAS Sections, and a Force for Science community to discuss issues related to being an advocate for science. AAAS Members can also create communities. 


Q: What communities do I already belong to?

A: From the main page, select your photo icon then go to “Communities” in the navigation bar. Select “My Communities” to view the communities you’re currently a part of.


Q: How do I join/subscribe to a community and the affiliated discussion group?

A:  Hover over “Communities” and click on “All Communities” in order to see a list of available communities. Click on the community that you wish to join and simply click “Join,” then choose a delivery option for posts (Real Time, Daily Digest, Legacy or No Email). Please note that you can only join or leave the Open Forum, the Force for Science community, and member-created communities through this platform. The AAAS Sections you belong to are connected to your membership. In order to update your Section affiliations, login and click on your AAAS Member My Profile page.


Q: How do I create a community?

A:  Under “Communities” > “All Communities,” there is a button called “Create New Community.” This will open a “Manage Community” page that will prompt you to name the Community, set the viewing permissions, create an affiliated Resource Library and Discussion Group, and invite other users to join the Community.

Q: How do I Browse the latest Discussion Posts?

A: 
1. Go to "Latest Discussions" on the aaas.org/community home page. 


2. Scroll to the bottom and select "More"


Q: How do I respond to others’ posts in the Discussion Thread?

A:
1. Click “Reply to Discussion”.
2. Type your response.
3. Edit your signature and hit Send.
4. Your reply will appear in the thread. 


Q: How do I respond to others’ posts With a Direct message?

A: Click  “Reply to Sender” to only send your message back to the sender. We recommend replying to the sender for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.


Q: How do I start a new discussion thread?

A: Go to “Participate” > “Post a message.” From an email (HTML version) for a particular discussion forum, you can use the “Post Message” link in the right navigation bar.


Q: How do I Delete my discussion Post?

A: To the right of your post, select the down arrow next to "Reply Inline", then select "Delete(permanently)". 

Q: How do I Close a Discussion Thread?

A: To the right of your post, select the down arrow next to "Reply Inline", then select "Close Thread". 


Q: I’m having trouble viewing the HTML email messages. How do I fix this?

A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based email, go to your profile page and click on the “My Account” tab. Choose “Email Preferences” from the drop-down menu. Select the “Text” format option near the top of the page. Be sure to hit “Save” at the bottom of the page once you’ve made this change.


Q: Can I search for posts across all the communities?

A: Yes. Enter a keyword in the search bar. From the results page, you can filter on content type, date range or posted by. Click on “Advanced Search” for even more options.


Q: How do I see a listing of all of the posts to a specific Community?

A: Locate the community you are interested in viewing from the appropriate communities’ page. Click through the community’s landing page, then click on the “Discussions” tab. If you see a post you’re interested in, click the subject line which will take you to the entire thread. “Original Message” at the bottom of all of the posts in a thread will display the original message that started that discussion. The “Author’s Messages” link will show you all of the posts that particular member has contributed to that community.


Q: Where did the link to Trellis go?

A: We are excited to unveil the new AAAS Member Community! When you click links to the Member Communities on Trellis, you will receive a pop-up directing you to the new community.


Q: How do I join a section community?

A: To join a section community, you must first join the section in your profile. This will automatically add that section to your communities. You can join up to three sections.


Q: Where did my section community go?

A: You may only select up to three sections. If you replace a section, you will be removed from the old section community and into the new one.

Q: How Do I add an event?

A: Go to the community where you want to add the event, then select the Events tab and the "Add Event" button. Fill out the fields and save. 


Libraries | Top

Q: How do I find resources that may have been uploaded by other members?

A: If you know which library the resource might be located in, find the community on the appropriate communities’ page. Click through the community’s landing page, then click on the “Library” tab. If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.


Q: Can I search for specific file types?

A: Yes. From the ribbon at the top of the main page, select Browse > Library Entries.  This gives you the option to narrow results according to file type- Document, Image, Video, etc.


Q: How do the libraries get populated?

A: The libraries are populated in two ways: When you include an attachment in a discussion post, the system automatically places it in the library. You can also upload documents directly by using the “Share a file” link found under “Participate” in the main navigation or “Create a new library entry” on any community's library page. Library resources are not required to be associated with a discussion thread.


Q: How do I upload a file?

A: Select the “Share a file” link found under “Participate” in the main navigation or “Create a new library entry” on any community’s landing page. Please note that uploading a document is done in a few steps, and each step must be completed before you can move on to the next:
  • Choose a title for your document, include a description (optional), select the library to which you’d like to upload it, select a folder to which you’d like to upload it (optional) and choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Then click “Next.”
  • Browse and upload your file. Click “Next” if you want to add tags to your file or click “Finish” (you may have to scroll down to access these buttons).


Q: What kind of files can I upload?

A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.


Q: What are the “tags” for?

A: Tags are another way of organizing and searching for documents. You can help others find the file you uploaded by including tags when you upload it. There are many pre-loaded tag categories to choose from.